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Barrier-Free Principles into Practice: Dnipro Hosts Three-Day Training by the LAOOI

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28.09.2026

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The "Luhansk Association of Organizations of Persons with Disabilities" (LAOOI) recently held a three-day training session in Dnipro titled "Barrier-Free Principles in Action: Inclusion. Protection. Resilience" for representatives of local healthcare facilities in the Nikopol district of the Dnipropetrovsk region. The three days focused on making assistance truly accessible, safe, and dignified—covering everything from the physical accessibility of spaces to effective communication and the referral of individuals to necessary services. Participants discussed barrier-free environments and non-discrimination, learned to identify physical, informational, and communication barriers, worked with practical accessibility assessment tools, and examined the principles of reasonable accommodation. Special attention was paid to a protection-oriented approach, confidentiality, informed consent, and the "do no harm" principle. A key part of the training involved working through real-life scenarios: how to respond when someone reports violence or another threat, how to prevent re-traumatization, how to establish safe referral pathways, and where to draw professional boundaries. Discussions also covered professional burnout, stress, self-regulation, and team support. The third day focused on ethical and supportive communication. Participants explored how to communicate with people following loss, displacement, or traumatic experiences—without pressure or stigma—and how to tailor communication to an individual's state and needs. They also discussed how to coordinate interactions among social, medical, educational, and administrative services and civil society organizations. Accessibility encompasses the entire journey a person takes to access help: whether they can reach the necessary location, receive clear information, be heard, avoid discrimination, and ultimately obtain the specific support they require. The training was conducted as part of the project "Integrated Protection, Health, and Inclusion for Vulnerable Newly Displaced Persons, Internally Displaced Persons (IDPs), and Particularly Vulnerable Groups in the Dnipropetrovsk, Zaporizhzhia, and Donetsk Regions (Priorities 1, 2, 4)." The project is supported by the Ukraine Humanitarian Fund (UHF) and implemented by the "Luhansk Association of Organizations of Persons with Disabilities" (LAOOI) and Volontariato Internazionale per lo Sviluppo (VIS).

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