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When ‘digitalisation’ creates new barriers: queues due to the transfer of social payments
In recent months, people across Ukraine have been queuing for hours at the service centres of the Pension Fund of Ukraine. Among them are pensioners, internally displaced persons, young parents and people with disabilities. The reason is the transfer of social payments from social protection agencies to the Pension Fund. The reform was supposed to simplify the social support system, but in practice, many difficulties have arisen. What caused the problems: During the transfer of personal files from social protection agencies to the Pension Fund, errors occurred in the registers. Some of the data had to be restored manually, which significantly slowed down the system. The Pension Fund was simultaneously tasked with administering dozens of new types of social benefits, including assistance to people with disabilities, families with children, and subsidies. The system was not fully prepared for such a workload. The ‘online services’ that the state is banking on are not accessible to everyone. For many elderly people, people with disabilities, or those who do not use digital services, electronic identification or video calls are a new barrier rather than a simplification. Physical barriers also add to this: not all Pension Fund offices are accessible to people with reduced mobility. Stairs, lack of ramps or other obstacles make it even more difficult to access services. Barrier-free access is not just about infrastructure. It is also about the accessibility of public services, understandable procedures, simple digital solutions and respect for people's needs. Reforms of the social system are indeed necessary. But it is important that they do not create new barriers for those who need support the most.
11.03.2026
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News

Online accessibility: government websites are becoming more accessible
Digital accessibility is an important part of a barrier-free environment. For many people, government websites are the main way to obtain information, submit applications or use services. According to the results of a new accessibility monitoring of 100 websites of executive authorities, conducted by the United Nations Development Programme in cooperation with the Ministry of Digital Transformation of Ukraine, 52 government websites already have a sufficient or high level of basic accessibility. This is significant progress: the number of websites with a high level of accessibility has increased from 7 in 2024 to 29 in 2025 another 23 websites have a sufficient level of accessibility in total, more than half of government online resources already meet the basic requirements for digital inclusiveness During the assessment, key elements of web accessibility were checked: text contrast alternative text for images clear link names accessibility of forms and buttons ability to control the website with a keyboard At the same time, almost half of government websites still have a medium or low level of accessibility. This means that barriers remain for people who use screen readers, have visual impairments, or have other specific needs when using digital services. Accessibility is not just about ramps or lifts. It is also about the accessibility of information and government services online. A digital state should be convenient for everyone, regardless of age, health, or technical skills. It is important that the principles of digital accessibility become the standard for all government services.
10.03.2026
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News

‘Accessible’: Ivano-Frankivsk will celebrate barrier-free spaces
Ivano-Frankivsk has introduced a special city award, ‘Accessible,’ for establishments and spaces that truly care about accessibility. This initiative is designed to support businesses and institutions that adapt their premises to the needs of people with disabilities, veterans, parents with prams, and older people. Various establishments are eligible for the award: cafes, restaurants, shops, pharmacies, beauty salons medical centres, banks, hotels, sports clubs residential complexes and buildings that have been renovated with accessibility in mind public spaces - parks, shopping centres, educational institutions, co-working spaces The facilities will be inspected by a special monitoring group involving accessibility experts, representatives of public organisations for people with disabilities and the veteran community. Facilities that meet the criteria will receive an ‘ACCESSIBLE’ sign for their façade and will be included on the city's online map of accessible places. The LAOPD considers such initiatives to be very important. After all, accessibility does not begin with laws and regulations alone — it begins with examples that show that accessibility can and should be the norm. And when the city recognises responsible businesses, it encourages others to make their spaces accessible to everyone. This is how, step by step, a truly barrier-free environment is created.
09.03.2026
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Events

Strength, dignity and equality - Ukrainian women are changing the world
Dear women! We congratulate you on International Women's Day. Ukrainian women today are a symbol of strength, dignity and resilience. You defend the country on the front lines, save lives in hospitals, support families, work, volunteer and bring about change in communities. This day is not just about spring and flowers. It is about respect, equality, opportunities and the right of every woman to live without barriers. Among the women of Ukraine, there are many who overcome difficulties every day - women with disabilities, mothers, displaced persons, veterans. But despite all the challenges, you continue to build a strong, humane and just society. We sincerely thank each of you for your strength, care, professionalism and faith in the future. We wish you health, support, warmth and new opportunities. May there always be dignity, respect and equal opportunities in your life. Happy holiday! Luhansk Association of Organisations of Persons with Disabilities (LAOPD)
08.03.2026
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Events

Ukrainians took all the podium places at the 2026 Paralympics on the first day
At the end of the first day of competition at the 2026 Winter Paralympics, the Ukrainian team immediately took the lead in the medal standings. Ukrainian para-biathletes showed incredible results, completely dominating the podium in the sprint race, winning gold, silver and bronze. This is yet another confirmation of the high level of the Ukrainian Paralympic school and the strength of our athletes, who, despite all the challenges, continue to demonstrate true character and professionalism to the world.\ All of Ukraine's medals on the first day of competition: Gold: Taras Rad - biathlon, sprint, sitting class Oleksandra Kononova - biathlon, sprint, standing class Oleksandr Kazik - biathlon, sprint, visually impaired class Silver: Yaroslav Reshetynskyi - biathlon, sprint, visually impaired class Bronze: Liudmyla Liashenko - biathlon, sprint, standing class Anatoliy Kovalevskyi – biathlon, sprint, visually impaired class With three gold medals and six medals in total, the Ukrainian team topped the Paralympic Games standings. In terms of the number of medals, Ukraine is tied with China. These victories are of particular significance for Ukraine. In times of war, they symbolise the resilience, unity and indomitability of our country. We congratulate the Ukrainian athletes on their brilliant results and thank them for the pride they bring to the whole of Ukraine.
07.03.2026
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Events

Ukraine's first gold medal at the 2026 Paralympics
The Ukrainian team opened its medal account at the 2026 Winter Paralympics in Milan and Cortina d'Ampezzo with a gold medal. Ukrainian para-biathlete Taras Rad became the champion in the 7.5 km sprint in the sitting class. He showed the best result, ahead of his rivals from China. The athlete completed the distance without any mistakes and finished with a time of 19:55.5, winning the first medal for Ukraine at these Games. This is the second Paralympic gold medal in Taras Rad's career — he previously became champion at the 2018 Winter Paralympics. Paralympians are an example of how sport, strength of spirit and self-belief can break down any barriers. Congratulations to Taras Radia and the entire Ukrainian national team! We are proud and will continue to cheer you on. Together - to new victories!
07.03.2026
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Events

Special transport for veterans with disabilities launched in Kyiv
A new transport service has been launched in Kyiv for veterans with disabilities, as well as for defenders who have temporary mobility impairments after injuries or operations. The service is based at the Kyiv Military Hub and is designed to provide barrier-free access to medical, rehabilitation and administrative institutions. Special vehicles are equipped with lifts and adapted to transport people who use wheelchairs to ensure a safe and comfortable journey. Who can use the service: veterans with disabilities resulting from war people with amputations or visual impairments defenders with temporary mobility impairments after injuries or operations Where to go: Kyiv Military Hub branches 36 Khreshchatyk Street 168-Z Kharkiv Highway 7-B Ivana Mykytenka Street Hotline: 0-800-300-633 Consultations: 067-182-67-57 Required documents: passport RNOKPP (identification code) document confirming veteran status for people with disabilities - relevant medical documents and individual rehabilitation programme Such services are an important step towards creating a truly barrier-free environment for veterans. After all, accessible transport means the opportunity to receive medical care, undergo rehabilitation and return to an active life.
07.03.2026
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Articles

Responsible business and accessibility – the example of Lviv optician's shop ‘U Duzhkach’
Accessibility is not just about government policies or building standards. It is also about business responsibility and willingness to create a space that is comfortable for everyone. A good example of this approach is the Lviv optician's shop U Duzhkach, where accessibility was considered at the design stage. The salon took into account the different needs of visitors: enough space for free movement clear and logical navigation within the space proper lighting that helps people with visual impairments attentive service and a willingness of staff to help customers with different needs This approach demonstrates that accessibility does not always require complex or expensive solutions. Often, it is attention to detail, thoughtful space planning, and respect for diversity. Examples like these show that Ukrainian businesses can be partners in creating a barrier-free environment.
06.03.2026
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News

Talent matters more: how people with disabilities build careers in IT
New research and stories from the professional environment show that a career in IT for people with disabilities is entirely possible if a barrier-free environment is created and competencies are valued over limitations. Today, many Ukrainian IT companies view inclusion not as a ‘social bonus’ but as an important part of corporate culture and business strategy: open hiring without quotas, where everyone has a chance to get a job, regardless of physical abilities focus on professional skills and talents, not diagnoses or stereotypes implementation of internal policies and support mechanisms to reduce the risk of discrimination The IT environment has become much more accessible thanks to modern technologies. For example, screen reader technologies — programmes that read aloud the information on the screen — are now a standard tool that allows people with visual impairments to work fully with digital products. There are many real-life examples of people with disabilities not only studying and working in IT, but also building successful careers: mastering DevOps or accessibility testing specialisations becoming full-fledged members of professional teams working remotely, which removes many physical barriers The development of inclusion in IT is not only about equal opportunities. It is also about: developing a competitive economy where all talents are involved changing the mindset of business and society creating a diverse, productive and modern working environment The IT industry is already demonstrating that talent matters more than limitations — if barrier-free conditions and support are created. Because accessibility is not about individuals. It is about equal access to opportunities for all.
05.03.2026
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News

Early support - timely assistance
The Ministry of Health of Ukraine has approved a clear procedure for follow-up observation of newborns and children under 4 years of age who are at risk of developing chronic diseases. Simply put, Ukraine now has uniform rules for the care of children who require special attention from the first months of life. What does the new Procedure define? Who exactly is subject to systematic medical observation How often examinations should take place What areas of development are assessed — motor skills, speech, cognitive skills, emotional state, social adaptation How parents are informed and what recommendations they should receive The main idea is to identify potential difficulties as early as possible and provide timely assistance: doctors, rehabilitation services, early intervention services. The document was developed by the Ministry of Health in cooperation with the Advisor to the President of Ukraine on Children's Rights and Rehabilitation as part of the barrier-free strategy initiated by Olena Zelenska. For LAOPD, this is another important step towards systemic accessibility. Because accessibility is not just about ramps and transport. It is when a child receives support from the first months of life and the family is not left alone to face challenges.
04.03.2026
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News

A fully accessible swimming pool has opened in Lviv
A fully accessible 25-metre swimming pool has opened in Lviv — a space where accessibility is not just a declaration, but a reality. Its main feature is a special remote-controlled lift. People who use wheelchairs can get into the water and back out again independently. Without outside help. Without awkward requests. Without barriers. What has been implemented: a ramp and fully accessible entrance have been installed; showers, changing rooms and toilets have been renovated to meet the needs of people with reduced mobility; separate rooms have been provided for wheelchair users. The city allocated 8 million hryvnias in subsidies to create this space. First and foremost, the pool will be used for the rehabilitation of veterans. At the same time, it is open to city residents and schoolchildren. And this is fundamental. Because accessibility is not ‘separate for someone.’ It is equal access for all. Registration : 097 498 86 59 or at the reception desk of the complex. For veterans and family members of fallen heroes : 099 43 63 465. Photo: Roman Baluk
03.03.2026
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News

Ivan Artyukh — four gold medals at international competitions
Ivan Artyukh, a veteran from Luhansk region, won four gold medals at the Air Force and Marine Corps Trials, an international competition for veterans held in the United States. He achieved this in all disciplines in which he participated. This is a source of great pride. And a powerful example for everyone. Ivan is a veteran who has gone from the front lines to the international sports arena. Before the full-scale invasion, he worked as a police investigator. With the start of the war, he joined the ranks of the combat units: the Luhansk direction, the Kharkiv counteroffensive, the battles for Lyman and Bakhmut. After a serious injury, he underwent a long rehabilitation and completed his service. Today, Ivan works as a lawyer and continues to be active in sports. At the competition in the United States, he won gold in four swimming events: 100 m freestyle 50 m freestyle 50 m backstroke 50 m breaststroke These are not just medals. They are a symbol of strength of spirit, endurance and perseverance. They are proof that sport can be part of recovery and a new phase of life after war. Ivan plans to continue competing, particularly in cycling, rowing and sitting volleyball. His story is about moving forward. About believing in yourself. About the fact that after the most difficult trials, you can win again — and inspire others not to give up.
02.03.2026
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