Lviv Oblast without barriers: when the public and authorities speak in unison
14.05.2025
Articles
Lviv is a city with a unique face, history and rhythm of life. It is open to change and is already taking real steps towards creating a barrier-free environment. It was here that we were able to feel again how important our primary mission remains - to create an inclusive space accessible to all. A space that is designed to meet the needs of people with different levels of mobility and peculiarities of perception of the world around them.
We are a team of like-minded people from the Luhansk region. Each and every one of us was forced to leave our homes because of the war. For most of us, this is the second displacement. But we have not lost our expertise or our motivation to work for the public good. Today, we share our experience where we have been sheltered. And it is especially important for us that our work benefits the communities that have opened their doors to displaced people, supported them and enabled them to continue their business.
It was critical for our team to return to a familiar and important topic - monitoring and evaluating the accessibility of the physical environment and services for people with disabilities. Lviv Regional Council became a key partner in this process. Thanks to their openness and willingness to cooperate, we have started surveying a number of facilities: medical institutions, administrative buildings, cultural spaces, including the Lviv Philharmonic.
We especially appreciate the cooperation with the leadership and staff of the Lviv Regional Council for their openness, willingness to listen and hear, and desire for positive change. They are able to recognise the existence of barriers and have the courage to work to remove them. It is truly inspiring when the government not only declares but acts together with the public. We are grateful for the partnership, acceptance and trust.
It is important to emphasise that this is not just monitoring for the sake of monitoring. All partners share a common vision: we will not stop at recording problems, but will jointly look for solutions. Together, we are ready to accumulate resources, attract support and take concrete steps towards changes that people will really feel.
Sofia Brehm, an architect, physical accessibility specialist at Big City Lab, chief architect and developer of the Album of Barrier-Free Solutions, has joined our team. Her professional vision, subtle sense of space, and deep understanding of inclusive design principles have become an invaluable contribution to our work together. We are sincerely grateful to Sofia for her professionalism, sincerity and shared values that unite us in our pursuit of an accessible environment.
The participation of our friends, the defenders, who are currently undergoing rehabilitation after being wounded, was especially valuable. The guys have become important partners in this work. Although they are not technical experts, their experience of daily use of public space after amputations opens up an extremely important perspective. Their observations, advice and comments - sincere, accurate and real - help us to better understand where the barriers actually occur. Their participation is not about theoretical standards, but about the reality that needs to be taken into account.
The team also included representatives of the Lviv branches of the Ukrainian Association of Women's Rights and the Ukrainian Union of Women's Rights Advocates, organisations that have been working to protect human rights for many years. Their expert opinion allows us to assess accessibility in a comprehensive manner, taking into account sensory barriers that often remain invisible to the majority.
We believe that together we can make Lviv region truly accessible - not only in the physical dimension, but also in terms of opportunities, culture, and vision of an inclusive future.
News and events
All publicationsArticles

Travel by train for people with disabilities: how Ukrzaliznytsia's service is changing
Just a few years ago, travelling by train was a real challenge for people with disabilities. Lifts did not always work, staff were often confused, and boarding took a long time and required considerable effort. Today, the situation is gradually but noticeably changing. Ukrzaliznytsia takes into account the comments and recommendations of people with disabilities, improves training and teaches employees how to properly, safely and professionally assist passengers who use wheelchairs. These changes are evident in practice: • staff work calmly, attentively and confidently; • lifts are functioning properly; • boarding is quick and easy; • the emotional barrier to communication has been significantly reduced. Several key results can already be noted: — employee preparedness has increased significantly; — the algorithm of actions during escorting has become clear and consistent; — travel for people with disabilities has become much more accessible than before. At the same time, the path to full accessibility is still ongoing. There are many challenges that require attention and systematic work. But it is important that progress is being made and that Ukrzaliznytsia is moving towards creating a truly inclusive service. Accessibility is not an additional option, but a basic right. It is positive that this idea is increasingly being implemented in the practice of rail transport.
17.11.2025
Read more
Events

Three-day training course ‘Barrier-free in action: inclusion, protection, sustainability’ completed
Over three intensive days, 18 specialists from the social, education, medical and public sectors worked on how to make communities safe, accessible and inclusive for everyone. We discussed accessibility as practical tools and solutions that can change lives. Day 1 — Accessibility in practice Participants worked through the six components of accessibility, learned to assess spaces, use accessibility checklists, and examined real-life examples of adapting public buildings. The practical exercise ‘Model of an inclusive space’ helped us see even familiar spaces in a new light. Day 2 — Inclusion and working with vulnerable groups We discussed algorithms for responding to gender-based violence, supporting children in crisis situations, effective interaction with parents, and other aspects of cross-sectoral cooperation. During the practical part, participants worked on real cases and developed safe and ethical solutions for working with children and families. Day 3 — Burnout Prevention and Professional Resilience We focused on the balance between empathy and professional boundaries, self-regulation techniques, and team support. At the end, each group presented their own action plan, which will be implemented in their organisations in the near future. The atmosphere of support and trust made these three days productive and meaningful. We sincerely thank the trainers for their professionalism and inspiration, and the participants for their engagement, openness and willingness to create change in their communities. All participants received certificates. However, the most important result was the new practices and solutions that they are now ready to implement in their daily work. The training was held as part of the project ‘Protection, health care and inclusion of vulnerable populations in Dnipropetrovsk, Donetsk and Zaporizhzhia regions,’ implemented with the support of OCHA Ukraine Luhansk Association of Organisations of Persons with Disabilities in partnership with VIS – Volontariato Internazionale per lo Sviluppo.
14.11.2025
Read more
Articles

Barrier-free in action: continuing to educate communities about accessibility
The final days of training are coming to an end in Dnipro, where we, together with participants representing social services, education, medicine, and public organisations, continue to transform knowledge into practical skills. During the classes, participants worked with modern materials that help structure the approach to assessing accessibility: the Accessibility Guide, the Album of Accessible Solutions, and the Glossary of Terms. The practical part, led by an expert in physical accessibility, focused on the actual measurement of ramp slopes, door widths, handrail heights, the assessment of tactile elements, and the marking of stairs and call buttons. Participants learned to analyse public spaces through the eyes of people with different needs — from parents with prams to people with visual or mobility impairments. During the exercises, we discussed in detail how to distinguish between real and formal accessibility, why it is important to consider not only standards but also human experience, and how to avoid decisions that may create new barriers in practice. Such trainings show how much still needs to be changed — and at the same time, how much can be done right now in every community. This is a step towards making accessibility not just a declaration, but part of everyday management decisions. The training is implemented within the framework of the project ‘Protection, health care and inclusion of vulnerable populations in Dnipropetrovsk, Donetsk and Zaporizhzhia regions’ with the support of OCHA Ukraine in cooperation with the Luhansk Association of Organisations of Persons with Disabilities (LAOPD) and Volontariato Internazionale per lo Sviluppo (VIS).
13.11.2025
Read more





