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Barrier-free access is not about the future. It is about the present.

  • Three individuals stand outside a beige building with a white door. One person is seated in a wheelchair, positioned centrally, while the other two stand on either side. A rectangular sign mounted next to the door features blue and yellow text. Below it, a yellow accessibility indicator is visible near a mailbox. The paved ground includes a manhole cover in front of the group. The scene highlights a commitment to accessible infrastructure and inclusive participation.
  • An indoor area within a public service building, likely a branch of the Pension Fund of Ukraine. A digital screen on the green wall displays queue numbers and the current time and date ("04.07.25 15:02"). The screen shows the sequence "216 = 9", with additional numbers below it. A yellow tactile guiding path leads toward a doorway, aiding navigation for visually impaired visitors. A person approaches the door, while another stands nearby using a wall-mounted device. A green self-service kiosk with a chair is positioned under the screen. The atmosphere suggests an organized, accessible space intended for public use.
  • Several individuals are gathered around a counter in what appears to be a public service or administrative office. One person leans over the counter filling out a form, while another works on a laptop. The countertop is cluttered with folders, paperwork, and documents, and a red binder is visible below. The green wall and glass window partition in the background suggest a formal or government office environment. The image captures a moment of interaction between staff and visitors, likely involving documentation or registration processes.

04.07.2025

News

At the invitation of the Main Directorate of the Pension Fund of Ukraine in Kyiv, the team of the Luhansk Association of Organisations of Persons with Disabilities joined in surveying service centres for physical and informational accessibility.

But this was not a routine audit according to instructions. It was a joint effort with those who help people overcome invisible barriers in seemingly accessible institutions on a daily basis. And it was another point on the map of our field trip — a long, difficult, but necessary one.

We didn't just check ramps or doorways. We were present — physically and mentally — where accessibility determines not comfort, but survival. In Kyiv, our team began surveying service centres immediately after a night of heavy shelling. Earlier, we were in Kharkiv, where a rocket hit our friends' house. Near Dnipro, we witnessed a tragedy on the railway.

But the work does not stop. Because accessibility is not just a point in a project. It is about life. And if a person in a wheelchair cannot get to a shelter, it is no longer a question of accessibility. It is a question of the right to safety.

Our team doesn't just record problems. We listen. We analyse. We look for real solutions. We speak the language of architecture, humanity and responsibility. So that the space is truly comfortable — for everyone.

We sincerely thank the Main Office of the Pension Fund of Ukraine in Kyiv for its openness to change and sincere desire to be part of practical transformation. Recommendations are already being prepared. Ahead lie new cities, new locations, new challenges. And new joint actions.

Because accessibility is not an exception. It is the new norm. And we are staying the course. Even when the ground shakes beneath our feet.

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